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Surcharges for Exceptional Activities

DHL Express is committed to providing customers with the best delivery service, which is why we are continuing to offer coverage to more parts of the world than any other company.
In order to maintain a consistently high level of service, DHL Express levies under given conditions a surcharge for exceptional activities. DHL Express regularly evaluates the level of these surcharges to reflect the changing costs associated with offering exceptional activities, and we strive to ensure these surcharges remain fair for our customers.
The following surcharges are payable on international shipments:

Description Surcharge (CHF)
Remote Area Delivery 0.50 CHF per kg/min. 30.00 CHF
Remote Area Pickup 0.50 CHF per kg/min. 30.00 CHF
Dangerous Goods in Excepted Quantities Upon Request
Dangerous Goods in Limited Quantities Upon Request
Full Dangerous Goods Upon Request
Dry Ice (UN1845) Upon Request
Lithium Batteries Section II (PI966, PI969) CHF 7.00
Lithium Batteries Section II (PI967, PI970) No charge
Lithium Batteries Section I, II (PI965) CHF 95.00
Biological Substances (UN3373) No charge
Consumer Goods ID8000 95.00 CHF
Oversize Piece 80.00 CHF
Non-Stackable Pallet 150.00 CHF
Address Correction 15.00 CHF
Data Entry 3.00 CHF
Elevated Risk CHF 20.00
Restricted Destination 30.00 CHF per Shipment(non-document)
The following surcharges are payable on domestic shipments, when different to those above:

Description Surcharge (CHF)
Remote Area Delivery On request
Over Sized Piece/Parcel > 200 cm 25.00 CHF
Overweight Piece 25.00 CHF (+ 1.00 CHF kg/weight > 31.5 kg)
Over Handled Piece/Parcel > 120 x 60 x 60 cm and < 200 cm 15.00 CHF
Address Correction No surcharge
Valid from January 1, 2019

Should you have any questions on surcharges please contact usContact Us.